Southeastern Dumpsters LLC (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a quote, rent a dumpster, or opt in to receive SMS communications from us.
1. Information We Collect
We may collect the following categories of information:
Personal Information
When you submit a rental request, contact form, or payment, we may collect:
Full name
Phone number
Email address
Delivery address
Billing information
Dumpster size selection
Delivery and pickup dates
Additional notes related to your service request
Payment Information
Payment details are processed securely through third-party payment processors. We do not store full credit card information on our servers.
Automatically Collected Information
When you visit our website, we may collect:
IP address
Browser type
Device type
Pages visited
Date and time of visit
2. How We Use Your Information
We use collected information to:
Provide quotes and process dumpster rental bookings
Schedule deliveries and pickups
Send service confirmations and updates
Respond to customer inquiries
Process payments
Improve our website and customer experience
Send SMS communications (if you have opted in)
3. SMS Communications & Consent
If you choose to opt in to receive text messages from Southeastern Dumpsters LLC, we may send:
Booking confirmations
Delivery and pickup notifications
Service updates
Customer support responses
Promotional offers (if separately opted in)
How You Opt In
Customers provide SMS consent by manually checking an unchecked consent box on our website rental request form. Consent is not a condition of purchase.
There are two separate opt-in options:
Non-promotional/service-related SMS messages
Promotional/marketing SMS messages
You must actively select the applicable checkbox to receive text messages.
Message Frequency
Message frequency may vary depending on your service request and communication needs.
Message & Data Rates
Message and data rates may apply based on your mobile carrier plan.
Opt-Out Instructions
You may opt out of SMS communications at any time by replying:
After opting out, you will no longer receive SMS messages unless you re-enroll.
4. Information Sharing
We do not sell, rent, or trade your personal information.
We may share your information only with:
Payment processors for transaction processing
Service providers who assist in business operations
Mobile messaging platforms used to deliver SMS communications
Legal authorities if required by law
SMS consent and phone numbers are not shared with third parties for marketing purposes.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
6. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance user experience and analyze website traffic. You may disable cookies through your browser settings.
7. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
